-
+61 (411) 176 633 Call us now
My account Login / Create Account
- 0
CHECKOUT $0.00
Shopping Cart
You have no items in your shopping cart.
FAQ
Vendor FAQ
Help topics for Vendors
Is it easy to setup and customise HorecaMarket.Global?
Is it easy to setup and customise HorecaMarket.Global?
Yes. HorecaMarket.Global is designed as an out of the box solution where you can be setup and using it within a couple of hours. Simply add your product menu & customers and you’re ready to go. If you use Xero you can be set up in less than an hour!
Does the Platform generate 3PL Pick slips?
Generate Pick Slips
Export/print pick and delivery slips to eliminate manual data entry.
Each 3PL user (or your own warehouse team member) can have free access to the HorecaMarket.Global back end - allowing them to access order data, print pick slips and update orders for dispatch, make notes on orders, and update partially shipped orders. As well as enter tracking IDs for all courier parcels.
At all times this allows your Customers to be fully informed of the order status and any relevant updates.
If my Customer pays by Credit Card when do I receive the funds?
Cleared funds are settled on a daily basis to your Bank Account
If my Customer pays by Direct Debit/Direct Credit, when do I get paid?
Cleared funds are settled on a daily basis to your Bank Account.
How do you handle my funds?
All funds passing through the HorecaMarket.Global platform which are funds to be paid to Vendors are initially deposited into the Company's Trust Account, held with ANZ Bank.
All funds in that account remain in a completely separate account from the funds used to operate the platform.
If $100 is deposited from a sale paid to HorecaMarket.Global then $100 is paid to the Vendor once the funds clear (usually 24 hours).
Fees associated with payment by Vendors:
Subscriptions Services are billed separately on the 1st of the month and paid by the wholesaler on a Subscription invoice.
Sales Service - Commissions (our charge for selling on the platform) are billed separately at the end of the month and paid by the wholesaler on a Service invoice.
Do I need an ABN to become a Vendor?
To sell through the HoReCaMarket.Global platform you are required to be a current ABN (Australian Business Number) holder.
Typically (not always) this means you will be required to be GST (Goods and Services Tax) registered.
Accordingly - the platform will only display prices Ex GST, if you are registered for GST the GST will be added onto the sales price on the invoice.
How does the Shipment Dashboard work?
The warehouse operator can select the shipments which involve your company and also select the Warehouse location (allowing you to handle sales countrywide).
They can see all orders status by Date, Location (Country/State), Warehouse, Specific Tracking ID, Current status of Loaded /Not Loaded.
They can set an order as Shipped, on Route, or Delivered, allowing for the relevant KPIs to populate automatically on your Dashboards.
Customer Communications are empowered < CHX from these actions as the Customer is automatically alerted to any changes/updates when they are made in the HorecaMarket.Global platform.
Do I still need to contact my customers to take orders?
No. HoReCaMarket.Global is designed for customers in mind, meaning your sales reps can focus more on new business and not order taking. As your customers can order on any device connected to the Internet, orders can be placed 24/7!
There is however functionality within the HorecaMarket.Global platform to take orders over the phone or in person if required by impersonating the Customer in our secure environment.
When you “impersonate” we track all items you look at on the customers behalf and add them to their profile data, as if it was the customer themselves. We also track your device usage and IP Address for security purposes to ensure no fraudulent activity occurs, where possible.
Given the capability of this feature Your Account Administrator will need to give you access to do this feature.
Can I send a PDF catalogue to my customers directly from HorecaMarket.Globals' platform?
Overview:
Generally most wholesalers have a PDF catalogue which they can circulate, with separate Excel pricing.
Each year the wholesalers who handle “Wine” (for example) need to rewrite their product offering and circulate it to up to 50,000 Customers. This exercise, can now be carried out instantly and constantly for ZERO cost using HorecaMarket.Global.
To auto generate your eCatalog from within the HorecaMarket.Globals' platform simply go to the eCatalog Menu and Go to Products and select the Download Catalog as PDF option to generate your current offering as a PDF.
This will then generate a PDF which can be circulated by your Sales Team, but includes Stock, Case Pricing, and Product notes, and Imagery.
What is PPSR ?
What is a PPSR Search?
A PPSR Search is a search of the PPS Register (PPSR) for "security interests" against a business entity, or individual. Sourcing credit information helps to assess the level of financial risk.
Why do I need to do PPS Searches?
There are many reasons:
The PPS Register holds the details of security interests. Searching the register can provide information about the security interest, which can help influence business decisions.
This information includes the Secured Party Group details, Grantor details and other relevant information about the type of property, or line of credit, recorded on the PPS Register.
Certain assets, such as Motor Vehicles, may have a security interest registered against them. It is important to be aware of this security interest before purchasing these types of assets.
When deciding whether to offer, or extend, commercial credit to a customer, a search of the register can reveal important information about the customer’s existing obligations.
When buying a business, searches can provide a list of current secured creditors.
Why is the HorecaMarket.Globals' platform better?
PPS Searches can be done directly through the PPSR website. However that site has a cumbersome and slow interface and requires payment by credit card. In contrast, HorecaMarket.Global offers the following features that are not available on the Government PPSR website:
Validated Searching (ie a validation of ACN/ABN before search)
A summary results page that actually has useful information on it including the Secured Party Group.
Automatic background downloading of all search certificates and attachments.
The ability to download multiple search certificates in one click as a single PDF file.
The ability to download a zip file containing the PDFs of certificates and attachments as individual files.
All search certificates and attachments are stored with your search result indefinitely thus allowing you to retrieve a search certificate or attachment (as it was at the time of the search) days, weeks or months after the search was done without incurring extra cost.
A single monthly invoice (ie no need to pay for each search as you do it).
Why should I choose HorecaMarket.Globals' platform?
With multiple credit information services in one convenient location, we make it easy and quick to register, search and manage all of your PPS needs. It’s the simplest way to protect yourself, and your business, against the credit risks of trading in Australia.
Do we preform ASIC searches?
ASIC Searching
HorecaMarket.Global is an official information broker to the Australian Securities and Investment Commission and the full suite of ASIC Searches can be performed instantly online, including company searches, director and shareholder searches, and original documents lodged with ASIC.
ASIC Company and Business Names Searches include:
Current Extract
A current company extract includes the following information where applicable:
- Current company directors, secretaries, liquidators and administrators
- Current registered office addresses and current principal place of business
- Current shareholders including details of shareholdings (excludes public companies)
- Current registered charges lodged against the company
- Document details on all forms lodged with ASIC
Historical Extract
Historical company extracts include both current and previous information on the organisation including where applicable:
- Current and former company names
- Current and previous company directors, secretaries, liquidators and administrators
- Current and previous registered office addresses and principal place of business
- Current and previous shareholders including details of shareholdings (excluding public companies)
- Current and satisfied charges lodged against the company
- Document details on all forms lodged with ASIC
Relational Extract
Company relational extracts provides information in respect to a company's relationship with other companies. The relational information includes where applicable:
- Company details in which the relationship is held
- Current and previous details of shareholdings held
- Current and former officeholder roles held (if applicable)
- Current and previous Licences held
- Personal Name Search
Personal name search provides a list of known names and birth dates, relating to the individual name or birth date entered by the user. Users can select single or multiple entries from the search list for the one price. Once selected, users can proceed to purchase the requested personal name extract.
Personal Name Search
Personal name search provides a list of known names and birth dates, relating to the individual name or birth date entered by the user. Users can select single or multiple entries from the search list for the one price. Once selected, users can proceed to purchase the requested personal name extract.
Personal Name Extract
Personal name extracts provide information about an individual’s relationship with other Companies. The relational information may include:
- Current and former officeholder roles held in the respective companies
- Current and former licences held
- Current and former details of shareholdings held
- Person document details
Copies of all ASIC Documents (Docimages)
An actual image of the document in question as lodged by the company. The pricing of these documents is subject to the size of the document based on the number of pages: government statutory charges are set at either at less than 10 pages for $18, or 10 or greater pages for $34. The HorecaMarket.Global fee is subject to account type.
Registered users may obtain negotiated pricing arrangements.
Professional Register Searches
This facility is currently under development.
Document Listing Search
Document details, returns the form lodgement information listed below, as well as giving you the option of requesting a Document Image. This is delivered online in html or pdf format.
- Document number
- Date received
- Form code
- Date processed
- Number of pages
- Effective date
- Form description
How do we Data Match Customer and Vendor data?
Data Matching
Data matching, otherwise referred to as data-cleaning or entity verification, is the process of identifying the correct legal name and identifiers of any given commercial database, usually an ERP file of customer records or a debtors ledger.
Data matching is accepted as an important best practice and process improvement initiative within credit risk management by ensuring that you know who you are dealing with. Data matching facilitates accurate de-duplication or cross-analysis of common customers. One of the benefits is a reduction in external collection cost in the event of debtor non-performance.
Data-cleaning is also essential in the preparation of business files for the correct registration of interests on the PPSR.
Data-cleaning involves the matching of customer or debtor records against both the ASIC and Australian Business Register databases and third party databases.
This verification process authenticates the correct legal name and status of the company and appends the correct ABN and ACN or ARBN for each record.
PPSR is one example of an excellent reason to cleanse your customer database. However there are many other business imperatives to verify your customer legal entities including the need to facilitate system integrations, and the migration of platforms in the event of growth by acquisition.
HorecaMarket.Global does this, so you don’t have to.
Electronic Data Cleansing and Verification
HorecaMarket.Global has developed leading data cleansing capabilities which enables large files, typically customer or debtor records, to be validated to confirm their correct legal name and legal identifier.
The HorecaMarket.Global solution is an advanced Electronic data-matching and ledger entity verification service which validates submitted data against ASIC, the Australian Business Register and ARBN databases. The system confirms the existence of a valid ABN and/or ACN and verifies the correct legal name corresponding to that identifier. Once matching has been completed the file is returned to the HorecaMarket.Global client including the original and validated records to enable import back into existing legacy systems as required.
Ledger Cleansing Portal
For a large number of poor quality files, HorecaMarket.Global can provide the unique option of the its data analytics portal. The HorecaMarket.Global analytics portal is a hybrid, semi – manual and electronic method of interactively matching records which cannot be matched during the electronic matching process. Some records can’t be accurately matched simply based on clever algorithms and must be manually viewed - we do this very efficiently.
Key features include the facility for multiple projects to be run concurrently, task allocation, performance and statistics analysis, as well as download and search capabilities. The system can also link to mail generation & phone systems for call centre staff if required.
The portal also links to the HorecaMarket.Global PPS management portal so as to provide a seamless link between both solutions and a highly effective mechanism for registering and uploading large number of debtors onto the PPS in an accurate and efficient manner.
The portal can operate multiple concurrent projects while providing important statistics. Summary tables assist management review and oversee the quality of the customer records – as well as those that may potentially be registered on the PPS.
Welcome to Wholesales Supply Procurement
Wholesales Supply store is a Professional Procurement platform for businesses Enterprise to SME, and sole traders to secure the best price and volume discounts through a centralised buying marketplace.
Sign up to qualify for discounts and alerts on specific interested catagories that suit your business needs.
