Service Request

Service Request Form

SERVICE CALL REQUEST FORM - PLEASE COMPLETE & SUBMIT ONLINE FOR PROMPT SERVICE

Service calls will only be completed during business hours
All warranties and service calls are conducted by manufacturers, Wholesale Supplies Pty Ltd will submit your details directly to the manufacturers' service teams and assist in achieving a speedy resolution to your issue.
Please ensure that at the time of submitting this form, the equipment is under warranty, equipment is clean, equipment is accessible and has not been misused.
Repairs, replacements and refunds are at the final discretion of the product's manufacturers, in accordance with Australian Consumer Law.
Our priority is looking after our customers and ensuring your equipment is working well at all times. We are your direct line of communication between manufacturers and conduct a large amount of behind-the-scenes work to get issues resolved as quickly as possible. We simply request that you remain patient while we work together to get any issue resolved.
If you are not satisfied with a technician or outcome of a service call, we will happily put you in touch with the specific manufacturer's service team to escalate your inquiry.